Shipping Policy
This policy explains how Kinkyhitch ships orders, which carriers we use, how long dispatch and delivery take, and how shipping fees are calculated.
Carriers
We ship with established cross-border carriers including YunExpress, 4PX and DHL eCommerce. Final-mile delivery is handled by the local postal service or a regional courier such as USPS or UPS in the United States, Royal Mail in the United Kingdom, and Australia Post in Australia. The carrier is shown in the shipping confirmation email.
Dispatch time
Orders are processed Monday to Friday, excluding public holidays. In-stock items are handed to the carrier within 1-3 business days of payment clearing. Orders placed after 16:00 (GMT+8), at weekends or on public holidays begin processing the next business day.
Delivery time
- United States - 7 to 15 business days
- Canada - 8 to 16 business days
- United Kingdom - 8 to 15 business days
- Germany, France and the European Union - 10 to 18 business days
- Australia and New Zealand - 10 to 20 business days
- Rest of world - 12 to 25 business days
Customs clearance can add time, particularly during holiday periods. These estimates are not guarantees.
Shipping fees
- United States - $6.99 standard, free over $99
- Canada - $9.99 standard, free over $129
- United Kingdom - $8.99 standard, free over $119
- Germany and France - $9.99 standard, free over $129
- Australia - $11.99 standard, free over $149
- Rest of world - $12.99 standard, free over $149
Import duties and taxes are set by the destination country and are not included in the item price or shipping fee.
Tracking
A tracking number is emailed when the parcel leaves our warehouse and can take 24-48 hours to update. If tracking has not moved for more than 10 business days, contact kinkyhitch202@outlook.com.